Terms of Service

1. Introduction

Welcome to Om Trans Logistic (“we,” “our,” or “us”).

We provide bulk liquid petroleum transportation and logistics services across India and neighboring countries. These Terms of Service (“Terms”) govern your access to and use of our website and the information published on it.

By accessing or using our website, you agree to these Terms. If you do not agree, please discontinue using the website.

2. Purpose of the Website

This website provides information about our company, transportation capabilities, logistics services, and business contact details.

The website allows prospective customers and business partners to learn about our services and submit enquiries.

Information on the website is provided for general informational purposes. The availability, scope, pricing, and delivery of transportation services are subject to confirmation and applicable written agreements.

3. Service Enquiries and Quotations

Customers may contact us to request information, quotations, or transportation services.

When submitting an enquiry, you agree to provide accurate, complete, and current information to the best of your knowledge.

Any quotation, proposed route, estimated delivery schedule, or service description may depend on:

• Type, quantity, and specifications of the cargo.
• Pickup and delivery locations.
• Vehicle, tanker, and equipment availability.
• Route conditions and transportation restrictions.
• Applicable permits, licences, and regulatory requirements.
• Cargo handling and safety requirements.
• Fuel prices, tolls, taxes, and other applicable costs.

Submitting an enquiry or receiving a preliminary quotation does not automatically confirm a booking. A transportation arrangement will be considered confirmed when accepted in accordance with the applicable booking procedure or written agreement.

4. Transportation Services and Agreements

Specific transportation services may be governed by quotations, purchase orders, service agreements, consignment notes, or other relevant contractual documents.

These documents may specify:

• Transportation charges and payment terms.
• Cargo details and handling requirements.
• Pickup and delivery arrangements.
• Delivery timelines and reporting procedures.
• Insurance responsibilities.
• Liability for cargo loss, damage, or delay.
• Cancellation, rescheduling, and other service conditions.

Where these website Terms conflict with a specific written transportation agreement, the written agreement will prevail to the extent of the conflict, subject to applicable law.

5. Customer Responsibilities

Customers are responsible for:

• Providing accurate cargo, quantity, origin, and destination information.
• Disclosing relevant cargo hazards and special handling requirements.
• Supplying necessary documents, declarations, and authorizations.
• Ensuring that the cargo and proposed transportation comply with applicable laws.
• Providing accurate information about delivery requirements and restrictions.
• Cooperating with reasonable safety and operational procedures.
• Making payments in accordance with the agreed terms.

We may decline, postpone, or suspend a service request where information is incomplete, required approvals are unavailable, legal requirements are not met, or safety concerns make the proposed transportation unsuitable.

6. Legal Compliance and Transportation Safety

All transportation activities are subject to applicable laws, regulations, permits, licences, and safety requirements in the relevant jurisdictions.

Petroleum and other regulated liquid cargo may be subject to specific transportation, storage, handling, documentation, and emergency-response requirements.

For cross-border transportation, additional customs, transit, import/export, and regulatory requirements may apply.

Customers and relevant business partners must provide the necessary information and documentation required for lawful transportation.

Nothing on this website guarantees that a particular cargo, route, or shipment can be transported without the required checks, permits, and approvals.

7. Pricing, Charges, and Payments

Transportation charges will be communicated through quotations or separate written agreements.

Unless expressly agreed otherwise in writing, the website does not establish binding freight rates, payment deadlines, credit terms, or additional charges.

Taxes, tolls, duties, fuel-related surcharges, and other applicable costs will be addressed in the relevant quotation or agreement and in accordance with applicable law.

Customers must make payments in accordance with the agreed contractual terms.

8. Delivery Schedules and Delays

Om Trans Logistic aims to coordinate transportation efficiently and communicate expected delivery schedules.

Actual transit times may be affected by circumstances including:

• Traffic, weather, and road conditions.
• Vehicle breakdowns or equipment availability.
• Government inspections and regulatory requirements.
• Customs and border formalities.
• Route restrictions, emergencies, or unforeseen disruptions.

Delivery estimates are indicative unless expressly guaranteed in a written agreement.

The rights and obligations of the parties in relation to delays will be governed by the applicable service agreement and law.

9. Website Information and Availability

We make reasonable efforts to keep website information accurate and up to date. However, we do not guarantee that all content is complete, error-free, continuously available, or suitable for every business requirement.

We may update, modify, or remove website content without prior notice.

We do not guarantee uninterrupted access to the website and may temporarily suspend access for maintenance, security, or technical reasons.

Nothing in these Terms excludes a legal obligation or liability that cannot lawfully be excluded.

10. Intellectual Property

Unless otherwise stated, the text, logos, graphics, images, design elements, and branding displayed on this website are owned by or used with authorization by Om Trans Logistic.

You may access and view website content for personal, informational, and legitimate business purposes.

You must not reproduce, distribute, modify, publish, commercially exploit, or otherwise use our website content without prior written permission, except where permitted by law.

11. Prohibited Activities

You agree not to:

• Use the website for unlawful, fraudulent, or misleading purposes.
• Submit false or unauthorized information.
• Attempt to gain unauthorized access to our website or systems.
• Introduce malicious software or interfere with website operations.
• Use automated methods to extract website content in violation of applicable law or our rights.
• Infringe the intellectual property or other rights of Om Trans Logistic or third parties.
• Engage in activities that could compromise website security or harm other users.

We may take reasonable action to prevent misuse and protect our website and business interests.

12. Third-Party Websites and Services

Our website may contain links to third-party websites or services for convenience or informational purposes.

We do not control and are not responsible for the content, accuracy, availability, security, or privacy practices of external websites.

Accessing third-party websites is at your own discretion and subject to their applicable terms and policies.

13. Suspension or Restriction of Access

We reserve the right to restrict or suspend access to our website where reasonably necessary for maintenance, security, legal compliance, prevention of misuse, or protection of our business and users.

Website access restrictions do not independently determine the rights and obligations of the parties under an existing transportation agreement.

14. Limitation of Liability

To the extent permitted by applicable law, Om Trans Logistic will not be liable for indirect, incidental, special, or consequential losses arising solely from the use of, or inability to use, this website.

We are not responsible for losses arising solely from a visitor's reliance on general website information without obtaining appropriate confirmation for their specific requirements.

Liability relating to transportation services, cargo loss or damage, delivery delays, or other contractual matters will be determined under the applicable written agreement and relevant law.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by law.

15. Indemnity

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs arising from your unlawful use of the website, your violation of these Terms, or your infringement of another person's rights.

This provision does not apply to the extent that the relevant loss arises from our own breach of law or from circumstances for which responsibility cannot lawfully be excluded.

16. Force Majeure

Events beyond a party's reasonable control may affect transportation operations. Such events may include natural disasters, severe weather, war, civil unrest, strikes, government restrictions, border closures, or other unforeseen disruptions.

The effect of such events on transportation obligations, delivery schedules, payments, and liability will be determined under the applicable written agreement and relevant law.

17. Privacy Policy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using the website, you acknowledge that you can access and review our Privacy Policy.

Any processing of personal information will be subject to applicable privacy and data protection laws.

18. Governing Law and Jurisdiction

These Terms will be governed by the laws of India, subject to applicable mandatory legal requirements.

Subject to any applicable written agreement and mandatory legal requirements, disputes relating to these website Terms will be brought before the competent courts having jurisdiction in Ahmedabad, Gujarat, India.

This clause does not override any mandatory jurisdictional requirement under applicable law.

19. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our business operations, website features, or applicable laws.

Revised Terms will be published on this page with an updated “Last Updated” date.

We encourage visitors to review this page periodically. Any effect of revised Terms on existing contractual arrangements will be determined in accordance with the applicable agreement and law.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable under applicable law, the remaining provisions will continue to apply to the extent legally permissible.

21. Contact Information

For questions or concerns regarding these Terms of Service, please contact us: