Privacy Policy

1. Introduction

Om Trans Logistic (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.

We provide bulk liquid petroleum transportation and logistics services across India and neighboring countries. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, contact us, submit an enquiry, or use our services.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

Personal Information

• Name and contact details.
• Business email address and telephone number.
• Company name, designation, and business address.

Business and Transportation Information

• Pickup and delivery locations.
• Cargo type, quantity, and transportation requirements.
• Quotation requests, shipment details, and service enquiries.
• Relevant business documents and communications.

Technical Information

• IP address and browser type.
• Device and operating system information.
• Pages visited and interactions with our website.
• Cookies and website usage information, where applicable.

Communication Information

We may retain information you provide through contact forms, emails, telephone calls, and other business communications.

Please provide only information that is reasonably necessary for your enquiry or business transaction.

3. How We Use Your Information

We may use collected information to:

• Respond to enquiries and quotation requests.
• Provide information about our petroleum transportation and logistics services.
• Coordinate shipments, routes, delivery schedules, and operational requirements.
• Communicate with customers, suppliers, carriers, and business partners.
• Prepare quotations and manage business relationships.
• Improve our website, services, and customer experience.
• Maintain business, accounting, and transaction records.
• Protect against fraud, misuse, and unauthorized access.
• Meet applicable legal, regulatory, tax, and safety obligations.
• Send relevant business communications where permitted by law.

We process personal information only for appropriate purposes and on a lawful basis applicable to the circumstances.

4. Sharing and Disclosure of Information

We do not sell your personal information to third parties.

Where reasonably necessary, we may share information with:

• Authorized transportation partners, carriers, and logistics providers.
• Customers, suppliers, and business partners involved in a shipment.
• Website hosting, IT support, analytics, and other service providers.
• Banks, payment service providers, and professional advisers, where applicable.
• Government authorities, regulators, or law enforcement agencies when required by law.
• Other parties where you have provided appropriate consent or disclosure is otherwise legally permitted.

We seek to limit disclosure to information reasonably necessary for the relevant purpose.

5. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, improve security, understand visitor activity, and measure website performance.

You may manage cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

If third-party analytics, advertising, or other tracking services are used, their processing will be subject to applicable legal requirements and relevant privacy disclosures.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, alteration, disclosure, or misuse.

However, no method of electronic storage or internet transmission is completely secure. We therefore cannot guarantee absolute security.

If a personal data breach occurs, we will take appropriate steps in accordance with applicable legal requirements.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including:

• Responding to enquiries.
• Providing and managing transportation services.
• Maintaining business and financial records.
• Resolving disputes and enforcing agreements.
• Meeting applicable legal and regulatory obligations.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

8. International Data Transfers

Our transportation activities may involve India and neighboring countries. Where necessary for business operations, shipment coordination, or service delivery, relevant information may be shared with authorized partners or service providers located outside India.

Such transfers will be handled in accordance with applicable data protection laws and requirements.

9. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request information about the personal data we process.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal data where legally applicable.
• Withdraw consent where processing is based on consent.
• Raise a complaint or submit a privacy-related request through the appropriate channel.

We may request information to verify your identity before processing a request. Certain records may need to be retained to comply with legal obligations.

To exercise an applicable right, please contact us using the details provided in the Contact Information section.

10. Third-Party Websites

Our website may contain links to external websites or third-party services. We do not control their content, security, or privacy practices and are not responsible for their policies.

We encourage you to review the applicable privacy policy before sharing information with a third party.

11. Children's Privacy

Our website and services are intended primarily for businesses, customers, and professional users. They are not directed at children.

We do not knowingly collect children's personal information for business marketing purposes.

12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website features, or applicable laws.

The revised version will be published on this page with an updated “Last Updated” date. We encourage visitors to review this page periodically.

13. Contact Information

For questions, requests, or concerns relating to this Privacy Policy, please contact us:

We will review privacy-related requests and respond in accordance with applicable law.